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Student loans

Complaint 2440063 ACS Education Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Having problems with customer service
From
Colorado 80210
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 18, 2017Complaint received
  2. Apr 18, 2017Sent to ACS Education Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More ACS Education Services complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedPAExplainedYes
Apr 21, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedAZExplainedYes
Apr 17, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceCAExplainedYes
Apr 13, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedCOExplainedYes
Apr 12, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceTXExplainedYes
Apr 12, 2017Student loansDealing with my lender or servicerKeep getting calls about my loanILExplainedYes
Apr 11, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedTXExplainedYes
Apr 9, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledFLExplainedYes
Apr 6, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedOHExplainedYes
Apr 5, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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