Complaint 24618744 MRS BPO

Fixed

Company: MRS BPO
Product: Credit card · Store credit card
Issue: Problem with a purchase shown on your statement
Detail: Credit card company isn't resolving a dispute about a purchase on your statement
From: Michigan 48240
Filed by: Web
Company's answer: Closed with non-monetary relief
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Jul 26, 2026Complaint received
Sep 16, 2026Sent to MRS BPO (52 days later)
AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More MRS BPO complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Jul 21, 2025	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	FL	Fixed	Yes
May 3, 2025	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	HI	Fixed	Yes
Apr 24, 2023	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	OH	Explained	Yes
Nov 7, 2022	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	NC	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works