Complaint 6884136 MRS BPO

Explained

Company: MRS BPO
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Credit card company isn't resolving a dispute about a purchase on your statement
From: Ohio 45231
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint is the result of a misunderstanding

Apr 24, 2023Complaint received
Apr 24, 2023Sent to MRS BPO
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MRS BPO complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Jul 26, 2026	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	MI	Fixed	Yes
Jul 21, 2025	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	FL	Fixed	Yes
May 3, 2025	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	HI	Fixed	Yes
Nov 7, 2022	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	NC	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works