Case file
Mortgages
Complaint 24686269 New York Community Bank
Explained- Product
- Mortgage · VA mortgage
- Detail
- Payment process
- Filed by
- Phone · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 28, 2026Complaint received
- Jul 28, 2026Sent to New York Community Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More New York Community Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Mortgages | Trouble during payment processPayment process | CT | In progress | Yes |
| Sep 16, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Sep 10, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | WI | Explained | Yes |
| Sep 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Aug 21, 2026 | Mortgages | Trouble during payment processFees charged | NJ | Explained | Yes |
| Aug 19, 2026 | Mortgages | Trouble during payment processPayment process | MI | Explained | Yes |
| Aug 18, 2026 | Mortgages | Trouble during payment processPayment process | OK | Money back | Yes |
| Aug 18, 2026 | Mortgages | Trouble during payment processPayment process | MD | Explained | Yes |
| Jul 28, 2026 | Mortgages | Trouble during payment processLien release | IN | Explained | Yes |
| Jul 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AZ | Explained | Yes |
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