Case file
Mortgages
Complaint 31061409 New York Community Bank
In progress- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Payment process
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 26, 2026Complaint received
- Oct 26, 2026Sent to New York Community Bank
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More New York Community Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 16, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Sep 10, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | WI | Explained | Yes |
| Sep 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Aug 21, 2026 | Mortgages | Trouble during payment processFees charged | NJ | Explained | Yes |
| Aug 19, 2026 | Mortgages | Trouble during payment processPayment process | MI | Explained | Yes |
| Aug 18, 2026 | Mortgages | Trouble during payment processPayment process | OK | Money back | Yes |
| Aug 18, 2026 | Mortgages | Trouble during payment processPayment process | MD | Explained | Yes |
| Jul 28, 2026 | Mortgages | Trouble during payment processLien release | IN | Explained | Yes |
| Jul 28, 2026 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Jul 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AZ | Explained | Yes |
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