Complaint 2472308 New Mexico Educational Assistance Foundation

Explained

Company: New Mexico Educational Assistance Foundation
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Keep getting calls about your loan
From: Colorado 804XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

May 2, 2017Complaint received
May 2, 2017Sent to New Mexico Educational Assistance Foundation
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New Mexico Educational Assistance Foundation complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Nov 10, 2022	Student loans	Dealing with your lender or servicerProblem with customer service	NM	Explained	Yes
Jan 17, 2022	Student loans	Dealing with your lender or servicerNeed information about your loan balance or loan terms	NM	Explained	Yes
Aug 22, 2019	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	TX	Explained	Yes
Apr 12, 2019	Student loans	Dealing with your lender or servicerReceived bad information about your loan	NM	Explained	Yes
May 25, 2017	Student loans	Dealing with your lender or servicerKeep getting calls about your loan	NM	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works