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Student loans

Complaint 6188818 New Mexico Educational Assistance Foundation

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
New Mexico 88007
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Nov 10, 2022Complaint received
  2. Nov 10, 2022Sent to New Mexico Educational Assistance Foundation
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New Mexico Educational Assistance Foundation complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 17, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNMExplainedYes
Aug 22, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Apr 12, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNMExplainedYes
May 25, 2017Student loansDealing with your lender or servicerKeep getting calls about your loanNMExplainedYes
May 2, 2017Student loansDealing with your lender or servicerKeep getting calls about your loanCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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