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Student loans

Complaint 3349989 New Mexico Educational Assistance Foundation

Explained
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Texas 79912
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 22, 2019Complaint received
  2. Aug 22, 2019Sent to New Mexico Educational Assistance Foundation
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New Mexico Educational Assistance Foundation complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2022Student loansDealing with your lender or servicerProblem with customer serviceNMExplainedYes
Jan 17, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNMExplainedYes
Apr 12, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNMExplainedYes
May 25, 2017Student loansDealing with your lender or servicerKeep getting calls about your loanNMExplainedYes
May 2, 2017Student loansDealing with your lender or servicerKeep getting calls about your loanCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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