Case file
Payday & personal loans
Complaint 24738933 Customers Bancorp
Explained- Company
- Customers Bancorp
- Product
- Payday loan, title loan, personal loan, or advance loan · Other advances of future income
- Issue
- Unexpected fees
- From
- Pennsylvania 19131
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 29, 2026Complaint received
- Jul 29, 2026Sent to Customers Bancorp
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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