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Auto loans & leases

Complaint 2474199 SunTrust

Explained
Company
SunTrust
Product
Vehicle loan or lease · Loan
Detail
Fraudulent loan
From
Texas 75052
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 3, 2017Complaint received
  2. May 3, 2017Sent to SunTrust
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Jan 16, 2020Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkNCExplainedYes
Nov 28, 2019Auto loans & leasesGetting a loan or leaseFraudulent loanFLExplainedYes
Sep 4, 2019Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingSCExplainedYes
Mar 1, 2019Auto loans & leasesGetting a loan or leaseCredit denialNCExplainedYes
Oct 3, 2018Auto loans & leasesGetting a loan or leaseFraudulent loanMDExplainedYes
Jul 17, 2018Auto loans & leasesGetting a loan or leaseFraudulent loanGAExplainedYes
Jul 3, 2018Auto loans & leasesGetting a loan or leaseFraudulent loanMDExplainedYes
Feb 15, 2018Auto loans & leasesGetting a loan or leaseCredit denialSCExplainedYes
Nov 26, 2017Auto loans & leasesGetting a loan or leaseCredit denialMNExplainedYes
Nov 10, 2017Auto loans & leasesGetting a loan or leaseCredit denialMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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