Case file
Student loans
Complaint 24744745 AES / PHEAA
Fixed- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Jul 29, 2026Complaint received
- Jul 29, 2026Sent to AES / PHEAA
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More AES / PHEAA complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | - | Explained | Yes |
| Oct 29, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NY | Explained | Yes |
| Oct 24, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | CT | Explained | Yes |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | CA | Explained | Yes |
| Oct 16, 2026 | Student loans | Dealing with your lender or servicerCo-signer | MI | Explained | Yes |
| Oct 14, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | FL | Money back | Yes |
| Oct 13, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | In progress | Yes |
| Oct 12, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | RI | Explained | Yes |
| Oct 12, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TX | Explained | Yes |
| Oct 9, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PR | Explained | Yes |
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