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Case file

Prepaid & gift cards

Complaint 24747912 Credit Karma

Explained
Product
Prepaid card · Government benefit card
Detail
Trouble using the card to spend money in a store or online
From
California 93955
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 29, 2026Complaint received
  2. Aug 25, 2026Sent to Credit Karma (27 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Credit Karma complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAMoney backYes
Aug 28, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositNYExplainedYes
Mar 13, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTNFixedYes
Mar 29, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAFixedYes
Aug 8, 2024Prepaid & gift cardsTrouble using the cardProblem with direct depositMNExplainedYes
Mar 22, 2024Prepaid & gift cardsTrouble using the cardProblem with direct depositMOExplainedYes
Feb 24, 2024Prepaid & gift cardsTrouble using the cardProblem with direct depositMSExplainedYes
Feb 16, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMSMoney backYes
Feb 12, 2024Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMOMoney backYes
Sep 24, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineINExplainedYes

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