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Case file

Prepaid & gift cards

Complaint 25942843 Credit Karma

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Problem with direct deposit
From
New York 10455
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 28, 2026Complaint received
  2. Aug 28, 2026Sent to Credit Karma
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Credit Karma complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAMoney backYes
Jul 29, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Mar 13, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTNFixedYes
Mar 29, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAFixedYes
Aug 8, 2024Prepaid & gift cardsTrouble using the cardProblem with direct depositMNExplainedYes
Mar 22, 2024Prepaid & gift cardsTrouble using the cardProblem with direct depositMOExplainedYes
Feb 24, 2024Prepaid & gift cardsTrouble using the cardProblem with direct depositMSExplainedYes
Feb 16, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMSMoney backYes
Feb 12, 2024Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMOMoney backYes
Sep 24, 2023Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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