Complaint 24764609 Exto

Explained

Company: Exto
Product: Credit card · General-purpose credit card or charge card
Issue: Credit monitoring or identity theft protection services
Detail: Problem canceling credit monitoring or identify theft protection service
From: Indiana 47909
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jul 30, 2026Complaint received
Sep 3, 2026Sent to Exto (35 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Exto complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Sep 9, 2026	Credit reporting	Credit monitoring or identity theft protection servicesBilling dispute for services	NY	Explained	Yes
Jul 1, 2026	Credit reporting	Credit monitoring or identity theft protection servicesProblem with product or service terms changing	GA	Explained	No
Feb 5, 2026	Credit reporting	Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service	TN	Explained	Yes
Aug 31, 2025	Credit cards	Credit monitoring or identity theft protection servicesDidn't receive services that were advertised	IL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works