Complaint 2477908 Securus J

Explained

Company: Securus J
Product: Money transfer, virtual currency, or money service · Money order
Issue: Fraud or scam
From: Pennsylvania 170XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

May 7, 2017Complaint received
May 17, 2017Sent to Securus J (10 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works