Case file
Mortgages
Complaint 24824816 RoundPoint Mortgage Servicing
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Delays with the closing process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 31, 2026Complaint received
- Jul 31, 2026Sent to RoundPoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More RoundPoint Mortgage Servicing complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 17, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | MN | Explained | Yes |
| Sep 12, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | CA | Explained | Yes |
| Aug 4, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | CO | Explained | Yes |
| May 19, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | GA | Explained | Yes |
| May 18, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | DE | Explained | Yes |
| Apr 21, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | ID | Explained | Yes |
| Jan 20, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | PA | Explained | Yes |
| Dec 15, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | MN | Explained | Yes |
| Dec 12, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | GA | Explained | Yes |
| Nov 30, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | CA | Explained | Yes |
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