Case file
Credit reporting
Complaint 24989044 Navy Federal Credit Union
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Aug 5, 2026Complaint received
- Aug 5, 2026Sent to Navy Federal Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navy Federal Credit Union complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 13, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | IL | In progress | Yes |
| Sep 1, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | GA | Fixed | Yes |
| Aug 23, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | AL | Explained | Yes |
| Jul 28, 2026 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | GA | Fixed | Yes |
| Jul 2, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | IN | Explained | Yes |
| May 31, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | NC | Explained | Yes |
| May 23, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | PA | Explained | Yes |
| May 22, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | AZ | Explained | Yes |
| May 6, 2026 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | CT | Explained | Yes |
| Mar 4, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | MD | Explained | Yes |
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