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Case file

Auto loans & leases

Complaint 24994723 U.S. Bank

Money back
Company
U.S. Bank
Product
Vehicle loan or lease · Lease
Detail
Changes in terms mid-deal or after closing
From
Kentucky 40353
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 5, 2026Complaint received
  2. Aug 5, 2026Sent to U.S. Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More U.S. Bank complaints about getting a loan or lease

ReceivedAboutIssueStateAnswerOn time
Sep 29, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingFLExplainedYes
Sep 10, 2026Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanFLExplainedYes
Aug 21, 2026Auto loans & leasesGetting a loan or leaseCredit denialFLExplainedYes
Jul 28, 2026Auto loans & leasesGetting a loan or leaseCredit denialFLExplainedYes
Jul 24, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingALExplainedYes
Mar 20, 2026Auto loans & leasesGetting a loan or leaseProblem with additional add-on products or services purchased with the loanTXExplainedYes
Jan 21, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeFLExplainedYes
Dec 27, 2025Auto loans & leasesGetting a loan or leaseCredit denialIDExplainedYes
Dec 16, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes
Nov 20, 2025Auto loans & leasesGetting a loan or leaseCredit denialCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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