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Case file

Auto loans & leases

Complaint 25060300 Upgrade

Explained
Company
Upgrade
Product
Vehicle loan or lease · Loan
Detail
Loan sold or transferred to another company
From
Texas 77598
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 7, 2026Complaint received
  2. Aug 7, 2026Sent to Upgrade
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upgrade complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Sep 24, 2026Auto loans & leasesManaging the loan or leaseBilling problemOKIn progressYes
Aug 24, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Feb 18, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Jan 23, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Jul 9, 2025Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Jun 19, 2025Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Jun 10, 2025Auto loans & leasesManaging the loan or leaseBilling problemGAExplainedYes
Sep 19, 2024Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAMoney backYes
Jun 26, 2024Auto loans & leasesManaging the loan or leaseBilling problemMEExplainedYes

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