Case file
Auto loans & leases
Complaint 28196488 Upgrade
In progress- Product
- Vehicle loan or lease · Loan
- Detail
- Billing problem
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 24, 2026Complaint received
- Sep 24, 2026Sent to Upgrade
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Upgrade complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Aug 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | NY | Explained | Yes |
| Aug 7, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | TX | Explained | Yes |
| Feb 18, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Jan 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Jul 9, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Jun 19, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Jun 10, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | GA | Explained | Yes |
| Sep 19, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | CA | Money back | Yes |
| Jun 26, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | ME | Explained | Yes |
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