Case file
Payday & personal loans
Complaint 25091691 Synchrony
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 7, 2026Complaint received
- Aug 7, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about charged fees or interest you didn't expect
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | MN | In progress | Yes |
| Oct 29, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | - | In progress | Yes |
| Oct 23, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NY | In progress | Yes |
| Oct 22, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | AZ | In progress | Yes |
| Oct 12, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NY | In progress | Yes |
| Oct 12, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NY | In progress | Yes |
| Oct 10, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | IL | In progress | Yes |
| Oct 10, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | TX | Explained | Yes |
| Oct 5, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | FL | In progress | Yes |
| Sep 29, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | FL | In progress | Yes |
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