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Case file

Credit reporting

Complaint 25168579 Upstart

Explained
Company
Upstart
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem canceling credit monitoring or identify theft protection service
From
Texas 75072
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 10, 2026Complaint received
  2. Aug 25, 2026Sent to Upstart (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upstart complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesNCExplainedYes
Aug 10, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNCExplainedYes
Jun 20, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingTNExplainedYes
May 1, 2026Payday & personal loansCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
Mar 27, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Feb 7, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedILExplainedYes
Dec 13, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceOHExplainedYes
Oct 24, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXExplainedYes
Jul 8, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceLAExplainedYes
May 14, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesIDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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