Case file
Student loans
Complaint 25204065 Heartland Payment Systems
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 11, 2026Complaint received
- Aug 11, 2026Sent to Heartland Payment Systems
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Heartland Payment Systems complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | CO | Explained | Yes |
| Oct 22, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | OH | Explained | Yes |
| Oct 22, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MA | Explained | Yes |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MA | Explained | Yes |
| Oct 21, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NC | Explained | Yes |
| Oct 7, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PA | Explained | Yes |
| Oct 3, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | MN | Explained | Yes |
| Sep 26, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | PA | Explained | Yes |
| Sep 26, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MT | Explained | Yes |
| Sep 24, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MN | Explained | Yes |
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