Complaint 25239302 NEU Money

Explained

Company: NEU Money
Product: Credit card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Credit card company isn't resolving a dispute about a purchase on your statement
From: Iowa 526XX
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes the complaint provided an opportunity to answer consumer's questions

Aug 12, 2026Complaint received
Aug 12, 2026Sent to NEU Money
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NEU Money complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Oct 7, 2026	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	FL	Explained	Yes
Jan 29, 2025	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works