Credit bureau · complaint record
NEU Money complaints
Filed under NEU Money, Inc.
Consumers have filed 29 complaints about NEU Money since 2024, 20 of them in the last 12 months. It answered 90% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 29
- Last 12 months
- 20
- Answered on time
- 90%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #148 of 566
Since September 2024
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 20, 2026
Most complained-about credit bureaus & report companies
NEU Money complaints by month
The busiest month was July 2026 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How NEU Money answered all time
- Closed with explanation29100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What NEU Money complaints are about
Top NEU Money problems
Inside "Incorrect information on your report"
- Information belongs to someone else 5
- Account information incorrect 3
- Account status incorrect 1
Where NEU Money complaints come from
Most complaints: Florida (5), Texas (4), Maryland (3), Arizona (2), Virginia (2).
NEU Money compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | NEU MoneyCredit reporting | - | 20 | - |
Compare side by side: NEU Money vs Apple Financing · NEU Money vs Nav Technologies · NEU Money vs Opportunity Fund · NEU Money vs Heritage Financial Group
What people say about NEU Money
All experiencesNo experiences with NEU Money yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest NEU Money complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 28, 2026 | Credit cards | Getting a credit cardApplication denied | Explained |
| Sep 24, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Aug 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 26, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 23, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 12, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jul 21, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 14, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about NEU Money
How many complaints does NEU Money have?
NEU Money has 29 complaints on record since September 2024, including 20 in the last 12 months and 1 in the last 30 days. That makes it number 1,078 of every company by complaints this year.
Does NEU Money respond to complaints?
Yes. NEU Money answered 90% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with NEU Money?
The most common problems are incorrect information on your report (9), improper use of your report (8), problem with a company's investigation into an existing problem (3).
Is NEU Money legit?
NEU Money is a real company with a public complaint record: consumers have complained about it 29 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is NEU Money legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against NEU Money?
Complain to NEU Money in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most NEU Money complaints come from?
Most come from Florida (5), Texas (4), Maryland (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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