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Complaint log

NEU Money complaint log

The newest complaints about NEU Money, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectLAExplainedYes
Oct 7, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Sep 28, 2026Credit cardsGetting a credit cardApplication deniedFLExplainedYes
Sep 24, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeDCExplainedNo
Sep 2, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Aug 28, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Aug 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Aug 23, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedNo
Aug 12, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementIAExplainedYes
Jul 21, 2026Credit cardsIncorrect information on your reportAccount status incorrectMDExplainedYes
Jul 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jul 14, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Jul 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Jun 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
May 22, 2026Credit cardsFees or interestProblem with feesAZExplainedYes
May 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Apr 1, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWAExplainedYes
Mar 18, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMDExplainedYes
Jan 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Dec 3, 2025Credit cardsGetting a credit cardCard opened without my consent or knowledgeVAExplainedYes
Oct 14, 2025Credit cardsProblem when making paymentsProblem during payment processMSExplainedYes
Oct 5, 2025Credit cardsGetting a credit cardApplication deniedTXExplainedYes
Mar 26, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jan 29, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Jan 6, 2025Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Dec 8, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMIExplainedYes
Oct 23, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Oct 14, 2024Credit cardsIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Sep 9, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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