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Case file

Debt collection

Complaint 25301688 Carvana Group

Explained
Product
Debt collection · Auto debt
Detail
Attempted to collect wrong amount
From
Texas 78230
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 13, 2026Complaint received
  2. Aug 13, 2026Sent to Carvana Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Carvana Group complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Jun 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
May 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 8, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 6, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Sep 3, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
Feb 17, 2025Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialFLExplainedNo
May 16, 2024Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtSCExplainedYes
Feb 18, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
Sep 27, 2021Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialPAExplainedYes
Feb 7, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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