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Case file

Auto loans & leases

Complaint 25336164 U.S. Bank

Explained
Company
U.S. Bank
Product
Vehicle loan or lease · Loan
Detail
Problem with additional products or services purchased with the loan
From
Indiana 46845
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 14, 2026Complaint received
  2. Aug 14, 2026Sent to U.S. Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Auto loans & leasesManaging the loan or leaseBilling problemALFixedYes
Oct 22, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAExplainedYes
Oct 22, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAFixedYes
Oct 15, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNYExplainedYes
Oct 8, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXFixedYes
Oct 8, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedNJExplainedYes
Oct 3, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNJFixedYes
Sep 4, 2026Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
Aug 20, 2026Auto loans & leasesManaging the loan or leaseBilling problemPAFixedYes
Aug 20, 2026Auto loans & leasesManaging the loan or leaseBilling problemNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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