Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 25460234 Heartland Payment Systems

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New Jersey 07502
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 17, 2026Complaint received
  2. Aug 17, 2026Sent to Heartland Payment Systems
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Heartland Payment Systems?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Heartland Payment Systems's record

More Heartland Payment Systems complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Student loansDealing with your lender or servicerProblem with customer serviceCOExplainedYes
Oct 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Oct 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMAExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Oct 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Oct 3, 2026Student loansDealing with your lender or servicerProblem with customer serviceMNExplainedYes
Sep 26, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedYes
Sep 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMTExplainedYes
Sep 24, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMNExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience