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Money transfers & apps

Complaint 25526596 Truist

Explained
Company
Truist
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Ohio 45342
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 19, 2026Complaint received
  2. Aug 19, 2026Sent to Truist
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2026Money transfers & appsLost or stolen money orderSCFixedYes
May 12, 2026Money transfers & appsLost or stolen money orderGAExplainedYes
Mar 6, 2026Money transfers & appsLost or stolen money orderGAExplainedYes
Feb 25, 2026Money transfers & appsLost or stolen money orderCOFixedYes
Dec 27, 2025Money transfers & appsLost or stolen money orderNCFixedYes
Jul 26, 2024Money transfers & appsLost or stolen money orderPAExplainedYes
May 13, 2024Money transfers & appsLost or stolen money orderMOMoney backYes
Oct 20, 2023Money transfers & appsLost or stolen money orderFLExplainedYes
Mar 28, 2022Money transfers & appsLost or stolen money orderFLExplainedYes
Sep 2, 2021Money transfers & appsLost or stolen money orderFLFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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