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Money transfers & apps

Complaint 9619305 Truist

Explained
Company
Truist
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
Pennsylvania 19104
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 26, 2024Complaint received
  2. Jul 26, 2024Sent to Truist
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2026Money transfers & appsLost or stolen money orderSCFixedYes
Aug 19, 2026Money transfers & appsLost or stolen money orderOHExplainedYes
May 12, 2026Money transfers & appsLost or stolen money orderGAExplainedYes
Mar 6, 2026Money transfers & appsLost or stolen money orderGAExplainedYes
Feb 25, 2026Money transfers & appsLost or stolen money orderCOFixedYes
Dec 27, 2025Money transfers & appsLost or stolen money orderNCFixedYes
May 13, 2024Money transfers & appsLost or stolen money orderMOMoney backYes
Oct 20, 2023Money transfers & appsLost or stolen money orderFLExplainedYes
Mar 28, 2022Money transfers & appsLost or stolen money orderFLExplainedYes
Sep 2, 2021Money transfers & appsLost or stolen money orderFLFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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