Case file
Mortgages
Complaint 2561178 Commerce Bank
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 28, 2017Complaint received
- Jun 28, 2017Sent to Commerce Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Commerce Bank complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MO | Explained | Yes |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MO | Explained | Yes |
| Jul 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | OK | Explained | Yes |
| Sep 17, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MO | Explained | Yes |
| Sep 6, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MO | Explained | Yes |
| Aug 9, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | MO | Explained | Yes |
| Oct 12, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MO | Explained | Yes |
| Jul 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MO | Explained | Yes |
| May 12, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Dec 5, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MO | Explained | Yes |
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