Case file
Debt collection
Complaint 2561605 SunTrust
Fixed- Product
- Debt collection · Mortgage debt
- Detail
- Called before 8am or after 9pm
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 28, 2017Complaint received
- Jun 28, 2017Sent to SunTrust
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More SunTrust complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 3, 2020 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | VA | Fixed | Yes |
| Dec 5, 2018 | Debt collection | Communication tacticsCalled before 8am or after 9pm | MD | Fixed | Yes |
| Nov 13, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Fixed | Yes |
| Nov 2, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | MD | Explained | Yes |
| Aug 2, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | CA | Explained | Yes |
| Apr 12, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | VA | Explained | Yes |
| Feb 21, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | GA | Fixed | Yes |
| Nov 27, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | - | Explained | Yes |
| Nov 9, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | CO | Explained | Yes |
| Jul 27, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | VA | Explained | Yes |
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