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Money transfers & apps

Complaint 2562583 BB&T

Explained
Company
BB&T
Product
Money transfer, virtual currency, or money service · Traveler's check or cashier's check
From
North Carolina 28216
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 29, 2017Complaint received
  2. Jun 29, 2017Sent to BB&T
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
May 1, 2019Money transfers & appsProblem with customer service-ExplainedYes
Nov 3, 2017Money transfers & appsProblem with customer serviceWVExplainedYes
Jul 7, 2017Money transfers & appsProblem with customer serviceNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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