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Money transfers & apps

Complaint 3230447 BB&T

Explained
Company
BB&T
Product
Money transfer, virtual currency, or money service · Refund anticipation check
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 1, 2019Complaint received
  2. May 2, 2019Sent to BB&T (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2017Money transfers & appsProblem with customer serviceWVExplainedYes
Jul 7, 2017Money transfers & appsProblem with customer serviceNCExplainedYes
Jun 29, 2017Money transfers & appsProblem with customer serviceNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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