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Case file

Credit reporting

Complaint 25679851 Wells Fargo

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem canceling credit monitoring or identify theft protection service
From
Georgia 30324
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 22, 2026Complaint received
  2. Aug 25, 2026Sent to Wells Fargo (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wells Fargo complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYIn progressYes
Oct 15, 2026Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesMDExplainedYes
Oct 14, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Sep 16, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCOMoney backYes
Sep 15, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNJExplainedYes
Sep 6, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesBilling dispute for servicesILExplainedYes
Sep 4, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
Sep 4, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingTXExplainedYes
Aug 20, 2026Bank accountsCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingFLExplainedYes
Aug 11, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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