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Case file

Credit cards

Complaint 30025254 Wells Fargo

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Billing dispute for services
From
Maryland 20783
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 15, 2026Complaint received
  2. Oct 15, 2026Sent to Wells Fargo
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wells Fargo complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNYIn progressYes
Oct 14, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Sep 16, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCOMoney backYes
Sep 15, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNJExplainedYes
Sep 6, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesBilling dispute for servicesILExplainedYes
Sep 4, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
Sep 4, 2026Auto loans & leasesCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingTXExplainedYes
Aug 22, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedYes
Aug 20, 2026Bank accountsCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingFLExplainedYes
Aug 11, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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