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Student loans

Complaint 2568332 Account Control Technology

Fixed
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Texas 75039
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jul 6, 2017Complaint received
  2. Jul 6, 2017Sent to Account Control Technology
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Account Control Technology complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jul 22, 2022Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Jul 9, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPAExplainedYes
Feb 3, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedARExplainedYes
Oct 29, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Feb 28, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedMNExplainedYes
Jan 24, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledGAExplainedYes
Jul 26, 2018Student loansDealing with your lender or servicerReceived bad information about your loanORExplainedYes
Jun 28, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedVAExplainedYes
May 13, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedPAExplainedYes

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