Case file
Student loans
Complaint 2973831 Account Control Technology
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Jul 26, 2018Complaint received
- Jul 30, 2018Sent to Account Control Technology (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Account Control Technology complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 10, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NC | Explained | Yes |
| Jul 22, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Jul 9, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | Explained | Yes |
| Feb 3, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | AR | Explained | Yes |
| Oct 29, 2020 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | FL | Explained | Yes |
| Feb 28, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MN | Explained | Yes |
| Jan 24, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | GA | Explained | Yes |
| Jun 28, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | VA | Explained | Yes |
| May 13, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | PA | Explained | Yes |
| Apr 19, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MA | Explained | Yes |
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