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Case file

Credit cards

Complaint 25699163 Ava Finance

Explained
Product
Credit card · Store credit card
Detail
Confusing or misleading advertising about the credit card
From
Virginia 24017
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 22, 2026Complaint received
  2. Aug 22, 2026Sent to Ava Finance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ava Finance complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Jun 29, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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