Case file
Credit reporting
Complaint 25715371 ProCollect
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 23, 2026Complaint received
- Aug 25, 2026Sent to ProCollect (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More ProCollect complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | TX | Explained | Yes |
| Jun 4, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | LA | Explained | Yes |
| Mar 14, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Mar 4, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | AR | Explained | Yes |
| Nov 18, 2025 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | TX | Explained | No |
| Jan 11, 2025 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | TX | Explained | Yes |
| Oct 14, 2023 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | MD | Explained | Yes |
| Oct 2, 2023 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | FL | Explained | Yes |
| Nov 26, 2021 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | CO | Explained | Yes |
| Sep 1, 2021 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | GA | Explained | Yes |
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