Case file
Credit reporting
Complaint 7625223 ProCollect
Explained- Product
- Credit reporting or other personal consumer reports · Other personal consumer report
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 2, 2023Complaint received
- Oct 2, 2023Sent to ProCollect
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More ProCollect complaints about problem with a company's investigation into an existing issue
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | TX | Explained | Yes |
| Aug 23, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jun 4, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | LA | Explained | Yes |
| Mar 14, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Mar 4, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | AR | Explained | Yes |
| Nov 18, 2025 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | TX | Explained | No |
| Jan 11, 2025 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | TX | Explained | Yes |
| Oct 14, 2023 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | MD | Explained | Yes |
| Nov 26, 2021 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | CO | Explained | Yes |
| Sep 1, 2021 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | GA | Explained | Yes |
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