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Payday & personal loans

Complaint 25719329 Synchrony

Explained
Company
Synchrony
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Kansas 66007
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 23, 2026Complaint received
  2. Aug 23, 2026Sent to Synchrony
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Credit cardsProblem when making paymentsProblem during payment processGAIn progressYes
Nov 4, 2026Credit cardsProblem when making paymentsProblem during payment processLAIn progressYes
Nov 4, 2026Credit cardsProblem when making paymentsProblem during payment processNYIn progressYes
Nov 4, 2026Credit cardsProblem when making paymentsProblem during payment processILIn progressYes
Nov 4, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueMIIn progressYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processCTIn progressYes
Nov 3, 2026Credit cardsProblem when making paymentsProblem during payment processILIn progressYes
Nov 2, 2026Credit cardsProblem when making paymentsProblem during payment processFLIn progressYes
Nov 2, 2026Credit cardsProblem when making paymentsProblem during payment processCAIn progressYes
Oct 30, 2026Payday & personal loansProblem when making paymentsTXIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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