Case file
Payday & personal loans
Complaint 2572168 SunTrust
Explained- Product
- Payday loan, title loan, or personal loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 6, 2017Complaint received
- Aug 2, 2017Sent to SunTrust (27 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about struggling to pay your loan
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 30, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | WV | Explained | Yes |
| Oct 24, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | PA | Explained | Yes |
| Oct 12, 2019 | Payday & personal loans | Struggling to pay your loan | CO | Explained | Yes |
| Aug 2, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | DC | Fixed | Yes |
| Jul 22, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | VA | Explained | Yes |
| Apr 20, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | DC | Explained | Yes |
| Feb 23, 2019 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | MD | Explained | Yes |
| Aug 17, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | - | Explained | Yes |
| May 22, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | ID | Explained | Yes |
| Mar 24, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | PA | Explained | Yes |
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