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Money transfers & apps

Complaint 2577972 Netspend

Explained
Company
Netspend
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Georgia 30083
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 18, 2017Complaint received
  2. Jul 18, 2017Sent to Netspend
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Money transfers & appsConfusing or missing disclosuresFLExplainedYes
May 2, 2026Money transfers & appsConfusing or missing disclosuresWVExplainedYes
Jun 23, 2022Money transfers & appsConfusing or missing disclosuresOHExplainedYes
Apr 5, 2022Money transfers & appsConfusing or missing disclosuresKYExplainedYes
Dec 23, 2021Money transfers & appsConfusing or missing disclosuresLAExplainedYes
Jan 19, 2021Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Jan 10, 2021Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Oct 31, 2020Money transfers & appsConfusing or missing disclosuresWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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