Case file
Bank accounts
Complaint 25794941 Synchrony
Money back- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Referral
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 25, 2026Complaint received
- Aug 25, 2026Sent to Synchrony
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Synchrony complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | PA | In progress | Yes |
| Oct 7, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | ID | Explained | Yes |
| Sep 25, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | In progress | Yes |
| Sep 12, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WI | Explained | Yes |
| Aug 21, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | FL | Explained | Yes |
| Aug 11, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | KY | Explained | Yes |
| Aug 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TN | Explained | Yes |
| Aug 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | CA | Explained | Yes |
| Jul 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CT | Explained | Yes |
| Jul 13, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
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