Case file
Bank accounts
Complaint 29312971 Synchrony
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 7, 2026Complaint received
- Oct 7, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | PA | In progress | Yes |
| Sep 25, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | In progress | Yes |
| Sep 12, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | WI | Explained | Yes |
| Aug 25, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MN | Money back | Yes |
| Aug 21, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | FL | Explained | Yes |
| Aug 11, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | KY | Explained | Yes |
| Aug 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TN | Explained | Yes |
| Aug 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | CA | Explained | Yes |
| Jul 16, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CT | Explained | Yes |
| Jul 13, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
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