Case file
Mortgages
Complaint 25813409 RoundPoint Mortgage Servicing
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 25, 2026Complaint received
- Aug 25, 2026Sent to RoundPoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More RoundPoint Mortgage Servicing complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | Explained | Yes |
| Oct 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | HI | In progress | Yes |
| Oct 23, 2026 | Mortgages | Trouble during payment processPayment process | NC | Explained | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | WI | Explained | Yes |
| Oct 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MO | Explained | Yes |
| Oct 13, 2026 | Mortgages | Trouble during payment processPayment process | NC | In progress | Yes |
| Oct 9, 2026 | Mortgages | Trouble during payment processFees charged | NC | Explained | Yes |
| Oct 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MN | Explained | Yes |
| Oct 6, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NJ | Explained | Yes |
| Sep 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MI | Explained | Yes |
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