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Case file

Prepaid & gift cards

Complaint 25818671 Klarna

Explained
Company
Klarna
Product
Prepaid card · General-purpose prepaid card
From
California 92585
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 25, 2026Complaint received
  2. Aug 25, 2026Sent to Klarna
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Klarna complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Dec 1, 2025Money transfers & appsUnexpected or other feesNJExplainedYes
Feb 4, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Aug 7, 2024Money transfers & appsUnexpected or other feesMSExplainedYes
Sep 8, 2022Money transfers & appsUnexpected or other feesNJExplainedYes
Jul 21, 2021Money transfers & appsUnexpected or other feesFLExplainedYes
Oct 1, 2020Prepaid & gift cardsUnexpected or other feesMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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