Complaint log
Klarna complaint log
The newest complaints about Klarna, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Money back |
| Nov 7, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Nov 6, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 5, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 4, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Nov 4, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 3, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 2, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Nov 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 1, 2026 | Credit cards | Getting a credit cardApplication denied | Explained |
| Oct 31, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 31, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 31, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 31, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 30, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Oct 30, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 30, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 30, 2026 | Payday & personal loans | Problem when making payments | Money back |
| Oct 30, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | Explained |
| Oct 30, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 30, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 29, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 29, 2026 | Debt relief & credit repair | Problem with customer service | Explained |
| Oct 29, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 28, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 28, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 28, 2026 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 28, 2026 | Money transfers & apps | Trouble accessing funds in your mobile or digital wallet | Money back |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 27, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | Explained |
| Oct 27, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 27, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works